ROI. Three letters that lead just about every planning meeting. And in “O” 10, it will be louder then ever. But is tracking mobile habits as easy as its desktop counterparts?

In rebuilding or exploring any new desktop online experience we heavily rely on analytics to provide us with that important, real-time data on how users are consuming content. It allows us to find importance in everything from top pages they hit (as well as did not hit), time they spend with content, how they come in, where they go out, where we lose them, how we found them, those silly words they used to find us, pages that for some reason just didn’t work, goals, funnels, abandonment….the list goes on and on. All great stuff for data junkies to act on (if used correctly).

One powerful tool of choice is Google Analytics on many client projects. Especially when it comes to rebuilds, We’ve made this an ingrained part of our team’s discovery process. It informs our content planning, information architecture and user experience planning. And it gives our team and the clients’ a benchmark of data. It’s free, it is simple to integrate  yet powerful to use and a snap to share reporting. Used right, it can also be effectively used it to track print advertising through the use of goals and events so one can really apply a success matrix through extended use of it.

In November 2009, Google announced Google Analytics for Mobile Apps. As with websites, there are two basic categories of user interaction you can track – pageviews and events. Teams can then use this data to understand which features are most popular and inform decisions about which features should be promoted or prioritized for further development.

For more powerful, enterprise level analytics, there is also WebTrends. And for those of us who have been around a little while and remember Log Analyzer – their product matured from that lengthy install and cumbersome software setup to a little more elegant web based system equipped with all the fancy little dashboards you team needs to produce all kinds of reporting. Of particular interest to this post is their Wireless Dashboard providing explicit detail on a particular website’s device trends, WAP carriers, mobile devices, WAP image support, mobile browsers, WAP markup languages, WAP screen sizes, WAP script support, PALM devices, PALM trends and more.

This is the kind of data that better informs decisions on what to build for. And as we move aggressively toward more users accessing the web over hand-held devices, we want to ensure that our products are prepared and the information is correctly delivered to the masses. This is not to be confused with a more lengthy discussion on correctly developing mobile content, apps, device research, etc. The point is to use these tools to help you better understand how your users are consuming your content. Simply put, if you notice that there is an upward trend in mobile users to your website, and your site is not optimized to deliver content well over mobile devices, then you should consider change.
The above mentioned scratches the surface of analytics for mobile web. But what about at the application level? There are options.

Localytics – This is a free app that provides real-time analytics and it currently works with Blackberry, Android and iPhone. Their website says that Windows Mobile, Symbian and Palm are coming soon. The service also provides an easy to use dashboard that allows users to create custom segments on-the-fly.

Medialytics from Medialets – is an analytics platform for iPhone and Android app developers that provides key insights on their apps and users. Combined with the parent Medialets, they are a rich media advertising and analytics platform. Back in April, Medialets together with creative agency Razorfish launched Pants Dance, the world’s first Shakable Ad™.

Another recent merger brought 2 more mobile application analytics and monetization platforms together – Flurry and Pinch Media. Both companies have launched widely used analytics services for the iPhone and Android phones. In the end, the single company named Flurry.

To monetize the data, Flurry recently launched AppCircle, a recommendation platform. Developers install it in their games and it analyzes a user’s taste in apps. Then it recommends apps for the user. These recommendations are likely to be highly useful because they’re based on the user’s past purchases. Flurry gets paid through a revenue sharing agreement with the developer. – Dean Takahashi

Mobclix -provides iPhone analytics and the “largest mobile ad exchange” for your apps. They analytics driven mobile ad exchange allows them to optimize ad inventory to maximize eCPMs through a bidding platform for advertisers, ad networks, and agencies.
So not only are these platforms providing us more data. The platforms are acting smarter by providing real-time data for actionable business decisions. Definitely high value for both the developers and marketers.

There is no perfect tool. Today’s economy demands that we are resourceful and smart. Better data leads to highly approachable creative. Use the free tools to create the business case and benchmark. Energize additional analytics and monetization as necessary. All of these resources are giving analytics away. It is up to you (and me) to use them to make our products and experiences better.

So what’s next? Is there a such thing as too much information?