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Crossing Over to “The Dark Side”

May 28th, 2010, 0 Comment(s)

I’ll celebrate my five-year anniversary at Hart Associates in October. So, I can now say that I have (almost) five full years of agency experience. Of course, that’s just the tail end of a 23-year career in marketing, advertising and communications. I never thought I’d work at an agency, having spent almost 20 years on the client side. I appreciated all the hard work that agencies did on my behalf, but could never see myself on that side.

Hart Associates was actually one of the agencies I worked with in my previous life, so when the opportunity presented itself, I felt comfortable crossing over to what I considered “the dark side.” Of course, I can’t really refer to it as that any longer, considering I brought so much of my past life with me. There are so many things that were valuable on the client side that work just as well on the agency side, and those are the things I try to educate my staff on every single day. It’s always important to look at things from the other side of the fence, as it really puts things in perspective.

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Project Post Mortem Defined

May 27th, 2010, 0 Comment(s)

It can be so hard to deal with the end, even if it is of a project.

So it has ended! The painfully long project with its highs and lows at every turn. Most would think, let’s just close the project, file it away and move on. Wrong – this is the perfect opportunity to stop and look at what happened and see what can be implemented in the next one that will allow for a better experience and improvement in quality.

The definition of post mortem is “done, occurring, or collected after death,” essentially saying that something is “over.” Naturally, when a project at work is “over,” completing a post mortem would be appropriate.  They can tell you so much about the process and the impact of your project on the other stakeholders.

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